If you take the bare hard drive out of the portable enclosure the disk might well work. You can also buy or rent the latest films and box sets from the. Sourced one from eBay for about a tenner. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. Could the solder joint have failed spontaneously without any physical interaction? They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. YouView is Simply Smart TV - Our new design allows you to get to the shows you love even quicker than before and our new features make TV work for you. if (window.addEventListener) { Yes you are being misled by BT. I tried all 5 options in M mode and kept getting the same answer. Repaired my box. Just replaced youview box hard drive following your easy to follow instructions. Right everybody at IONIC and Bloggers big thanks for diagnostics to confirm my YouView problem with unit cycling on switch on . Maybe it was something to do with the hard disk not being video grade, or the small size. Just fitted a new Seagate drive following your instructions and Im back in business again! Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. Do I need to identify the drive make first and replace with same to ensure connections are compatible, or can I assume that if I order say a Western Digital to the serial number you quoted that it will fit? Many Thanks. Note which screws went where. After a few minutes of powering it on, does the Youview box work normally? Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. OFCOM, maybe. Thanks you for the amazing instructions. West Sussex Ethernet - Next, you'll want to go ahead and connect your ethernet port to your Youview box. I replaced my HDD with a PNY 240GB SSD nearly 3 years ago. Just to let you all know, this is still going on. Many Many thanks! All working, thanks it certainly helps having people like you around that will take the time to assist others. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Software reset, factory reset and internet reset all failed to work. I expect so, but you won't receive any of Plusnet's pay tv services. Carefully lift the lid up pivoting at the front of the box, revealing the insides, but dont yank the cable connecting the lid to the PCB! Any ideas? Hi Dave, those are 3.5 drives so are too physically large to fit. Gently align and tighten the four hard drive screws. document.detachEvent('on' + evt, handler); Instead once you have removed the partitions your computer will not recognise the drive but you view will and success , removing the partitions and not formatting the hdd is the same as a brand new drive, once I found this out took less than 10 mins with the youview apart already. However, good to hear that you got your neighbours up and running again with an internet reset. It looks like you're new here. Thanks for the info I have changed the drive but the maintenance mode does not some up does the disk have to be formatted? Bought replacement drive and fitted in 10 minutes all as your guide. BT Vision+ Pace DiT7431/052B Digital Freeview Box Receiver 160GB HDD Recorder The 165960205623 BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $24.71. If you are using a used hard drive you will probably need to delete all the partitions from it first. I was dismayed that my box developed an HD issue, and even more so when I discovered you cant buy new boxes anymore. Its in their commercial interest not to advertise the consumers rights. A red light should appear on thefront, Press and hold the down arrow button on the top of the box for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Hi all sorted now there was a loop on my broadband before it entered the house. It'll be connected to my new internet, with another . } so I put in a clean 320HDD (cleaned with diskpart). Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . No problems just followed your instructions. And, yes, once youve got to the Maintenance mode screen and selected Software Reset you do have to suffer a few minutes with a blank screen! Followed your instructions and couldnt have been easier. Thanks for the advice. display: inline !important; Just to add my thanks for the superbly clear instructions ! Anyone have this for a 1TB drive? Great to find someone on the internet who knows what they are doing and is spot on with instructions. Put the bottom back on the box loosely and turn the box upright again. } Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. Some people have had success cloning the old drive to a new one link. Looking at your photos of inside the box there is a large plate on the underside is that easy to remove? I still use the box as a YouView box but within a couple of . Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. Discover the great features of our smallest TV box from BT. Software reset and factory reset still failed, taking me back into maintenance mode. Once the lid was off, my suspicion that the hard disk was responsible was confirmed. Channel Nakoni Alamat Ng Pilipinas, if (window.removeEventListener) { Still functioning Cancelled a couple of months ago. var wfscr = document.createElement('script'); Everything works perfect thanks to your easy to understand instructions. That foam pad is a heat-conductive pad so make sure you keep it in place for the new drive. I cannot thank you enough. Up and running now Thanks Watch the most popular free-to-air channels as well as the channels in your package. height: 1em !important; Ionic Industries 2023. If so why are BT misleading customers into believing that they need to return their YouView box? So count me as completely and utterly confused! var evts = 'contextmenu dblclick drag dragend dragenter dragleave dragover dragstart drop keydown keypress keyup mousedown mousemove mouseout mouseover mouseup mousewheel scroll'.split(' '); Yes if its a used disk it doesnt need formatting, it just needs any partitions deleting. We just replaced ours with a spare Intel SSD and its up and running again. Find great local deals on second-hand satellite & cable equipment for sale in G327UY Shop hassle-free with Gumtree, your local buying & selling community. Since taking on regulation of the BBC, it's become particularly concerned that audiences in . Free delivery for many products! http://community.bt.com/t5/YouView-fr. img.wp-smiley, The box light will turn blue, If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Hi there, I have the BT UHD box which I paid to upgrade to in September. Brilliant! Thanks for the indepth information. They have nothing to do do with the functionality of the actual YouView box itself. This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box. YouView TV Ltd 2023. *Settings can be found via the cog in the top right corner of the Menu. Saved over 100 on buying a new box. I have swapped HDMI leads and still does not work. If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. Ah ok, mine wass probably a refurb drive then. I started to get very nervous it wasnt working at this point as it seemed to be taking forever! The PCB is covered with a heatsink/RF shield. YouView Home / Help & Support; Search or. Following your advice I purchased an alternative hard drive off eBay and followed the instructions, which were excellent. These are also AV grade drives and are available online through eBay here. Would i be able to now use this box on plus net if i sign up for there 5 a month service ? Ive reset the box, connected HDMI directly to the TV, but still the same. In the long term a computer-type hard drive will fail before an AV grade one when fitted to your YouView box. How to leave Call us on 0800 783 1401 to leave BT. box-shadow: none !important; My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. Hi thanks for help after a few false starts I am up and running. (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); It did allow me to recover some of the old recording from the failed disk. perfectly quiet, its lovely. Release the down button and press the power button to say yes. I get the waking up screen, then it goes straight into m mode. I doubt if complaining to BT would be effective. I had a spare laptop hard disk (Hitachi, 80Gb) so I followed these instructions to fit, and it kinda worked the box was now alive, it would record the current programme if I pressed the record button, but anything I set to record failed. Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! It seems unlikely. Just replaced the drive in my YouView box using the above clear, concise instructions..! How To Become A Commercial Diver In South Africa, I can hear hard drive starting up with a quiet whirr but then stops. removeEvent(evts[i], logHuman); Presumably the new drive needs to be the same make and model, or at least the same size. Find helpful customer reviews and review ratings for NETGEAR D7000-200UKS Nighthawk AC1900 Dual Band 600 + 1300 Mbps Wireless (Wifi) VDSL/ADSL Modem Router for Phone Line Connections (BT Infinity, YouView, TalkTalk, EE and Plusnet Fibre) at Amazon.com. Will NEVER go back. Re-fit the two screws holding the PCB to the bottom of the casing. Getting Ultra HD What content is available in Ultra HD? I let it run for about 4 hours and it wasnt even 1% complete and every sector so far was bad. Sound on HDMI did not work initially but yet again thanks to blog some else had had this experience and posted the resolution .Great experience keep up the great advice. for (var i = 0; i < evts.length; i++) { Microsoft and partners may be compensated if you purchase something through recommended links in this article. Menu speed is the same, but boot from deep sleep is 10 secs faster with the SSD. Another easy check would be to measure the output voltage of the power supply to make sure that hasnt failed. Our box packed up giving that irritating occasional beeping noise whilst stuck on the loading screen. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); Gripper, Very helpful instructions thanks so much! I think most new HDD come as GPT nowadays which the youview box wont recognise. Sign in or register to get started. border: none !important; Here's everything you need to know: What is Ultra HD? Everything went swimmingly, but there was no sound. It's also on retail PVR set-top boxes from Humax. It was able to see the (many) partitions on the YouView drive, which was a good sign.