account" option. To resell an Ticketek ticket, simply login to your account and select which original Always quick, always easy. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. If you are currently worrying about the same answers, then you dont have to worry any longer as in our Ticketmaster vs Ticketek comparison article mentioned below, we have presented a well-curated list of topics and information about both the services to help you pick your favourite platform. Many of us haven't booked on line since COVID started, The site is worse than I remember. Their customer service to follow up and right the problems is poor. as files or special links. Ticketek New Zealand Limited (Company Number 670708). Tickets are sold at a price determined by the seller - this may be more or less than the face value of the ticket. Both Ticketmaster and Ticketek offer platforms that are easy to use. 10 business days I think is more than fair. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! I will never purchase anything with you again. Date of experience: 23 January 2023 Easy as. We also ensure all reviews are published without moderation. I can't see too much feedback online about them (although Ticketek themselves have horrible reviews). ago. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. :/, The 10 days is actually supposed to be 10 days after the concert date. Start today. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. Functional cookies 90. r/australia. on your I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. The only reason I used marketplace was because everyone said it was the most trusted way of selling tickets, otherwise I would've gone to Gumtree or something else. No upcoming Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. View ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. US groups form 'Break Up Ticketmaster' coalition. Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. Can never get a refund on tickets and/or speak to someone within Ticketek. [2022], Ticketmaster vs Live Nation Which One Is Best Option? etc.WHERE IS THE ACCOUNTABILITY? Would definitely use again! . I tried it today and was able to remove my tickets from listing. has links for each of your tickets purchased. Ticket limit 10 tickets in one transaction . listing page. Become a Groupie and enjoy special perks when you book as a group! 1.) But when we glance at other important sections like the additional convenience fees and pricing and payments, Ticketek certainly has an upper hand over Ticketmaster. I paid the additional cost in checkout for refundable tickets. By the 10 days, I meant that they said I would he given the money 10 days after the match. Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Mon 6 Mar, 23. I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves. If you're planning your visit, you can . Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. Not that they are necessarily wrong, but people often don't comment when things go routinely right. (A .pdf).The transaction was finalised. I sent a message via the website and got the pdfs a day or so later. We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because So the final buyer got a refund for their tickets, but Ticketek obviously couldn't take the money back out of their bank account and refund me. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. I purchased tickets for Brian Cox in Sydney. Sun 2 Apr, 23. Process again share my eTransfer tickets with a $ 0 balance card holder works have been and. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. Any seller or fan whose annual gross transaction value across the U.S. Ticketmaster marketplace (including Account Manager) exceeds $600 will receive a form 1099 from . Pay lower fees. I included links and explained my exact process, so they could identify weaknesses in this process. When Ticketek get back to you, it will come through as an email. Your email address will not be published. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. I am yet to receive any money and there is no where to contact anyone. All; . I have sent an email to resale, but wondering what my next step would be if it is not rectified. Absolutely shocking customer service. Naoya Inoue Height Weight, What Is Tixel? Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. Consumer Federation of America, Fan Freedom, National Consumers League, Protect Ticket Rights and Sports Fans Coalition, have released a set of principles called 'The Ticket Buyer Bill of Rights'. I conducted my own investigation & contacted the original vendor, which (to my surprise) confirmed that the ticket was scanned into the venue. Wed 8 Mar, 23. Mar. If you don't, you may be charged additional fees. Ticketek issue different types of tickets depending on the particular event - it can be Please note there maybe no replacement for General Admission tickets. There may be a fee applicable on eligible refunds and exchanges. Feb 9, 2023. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. November 16, 2018. Refunds, Payments and Exchanges. I tried selling my tickets there and they never got purchased. 3.) October 1, 2019. What to do?? So thanks very much! Complained via FB Messenger with no response until I threatened to go to ACCC or Fair Trading. All Theatres and productions and sporting events should seek alternative partners. I offered a ticket for sale; it was purchased within minutes. The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. Is buying tickets from Ticketmaster safe? Firstly, create an account on Ticketmasters app or website. The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . However, if you are going to exchange your ticket, Ticketek will charge you a small and reasonable fee for the replacement of tickets based on the price you bought the ticket for and note that it will not exchange the tickets if they are unallocated. When Ticketek get back to you, it will come through as an email. Also, among the good list of payment modes Ticketek offers, you can also opt for Afterpay and pay for your entire amount in 4 installments. Choose how your checkout appears for attendees. . as app-only tickets. I will not be purchasing any tickets via Ticket Master again & would recommend that others steer clear. ProductReview.com.au has affiliate partnerships. Postponed and Cancelled Events. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. The price you select is what youll receive - the buyer pays the fees. With an average discount of 22% off, buyers can grab unbeatable promotions up to 60% off. You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. Fees. Press J to jump to the feed. to then often have to go to their desk at the venue to follow up the issues. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma You will be able to receive notifications from the mobile app when your favourites are coming to town and when tickets are on sale. In the plus side I didnt have to do anything except nominate price. * Then they charged me listing fees for the sale of the the tickets (even though according to them the sale didn't happen) 2 x A reserve tix for Lorde at Aware Super Theatre, Monday 13 March, 7:30pm for sale; face value. When you look at the ticket prices, it seems not much costlier than other markets. Both Ticketmaster and Ticketek are authorized and well-known marketplaces featuring individual sellers, clients, and buyers from worldwide. . If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! Thank you. [2022], Ticketmaster vs Seatgeek: Which Is Better For You? Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). 104 Views. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. Fans wanting to buy tickets to Kanye West's 2014 Yeezus tour in Sydney through Ticketek had to pay a "service/delivery fee" of $6.45 for tickets they had to print out themselves, or $8.85 if they wanted the tickets mailed to them via regular mail. I only contacted them about it 4 days ago. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. ticketek marketplace fees. 2023 ProductReview.com.au Pty. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) NHL Playoffs. The above discounts are the most recent Ticketek Gift promotions across the internet. I purchased tickets from the marketplace and they show up on the marketplace site but going back to Ticketek it says I have no orders. No way to recover tickets. + I had to pay listing fees + I had to pay a $100 administration fee. All rights reserved. Get a real job. No wonder people resort to scalpers!! 760500 Views Aug 18, 2021 Article. details of the event including: name, date, time and venue. The Court found that on four separate occasions Ticketek engaged in conduct with the anti-competitive purpose of deterring or preventing Lasttix from supplying its services. Poor service really. This is what a Ticketek mobile ticket looks like in your browser or mobile app. I have sold tickets and they are not releasing the money as the show is not until 11/23. The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. I couldn't return to where I was, no progress, the booking system repeated itself, etc. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. Australian F1 2023 - Saturday Only. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email notice that my tickets are sold. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. Our integration means you can list tickets for resale directly from your Ticketek account. No, we are unable to offer refunds or cancellations. I've bumped the ticket by responding as recently as January 2023. Ticketmaster vs Ticketek Which is better? Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? I have not been paid yetI have taken the matter to the Dept of Fair Trading. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. Website doesn't work. Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. So wheres my money? That's a difference of $596.71!!! Ticketmaster first encourages you to find the answers to your questions from their FAQ section. purchaser automatically, and find your tickets there, in "Order History" section. 1. . remembered as you explore the site, as well as assisting in security . Tickets from $652. You can get in touch with your friend (or ticket broker if you purchased from a ticket StubHub is part of the eBay family of companies and is headquartered in San Francisco. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. Help? No mentioning of queues before! Very disappointed considering this was a direct link from the ticketmaster website, I thought it would be legit. Once you are sure about the event, tap on the get tickets option and it will first take you to select seats. your Ticketek account. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. But the question is, which among the two sites offers promising services for you? They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events. We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. Tixel is a safe ticket marketplace to trade tickets from Ticketek. $100. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". Australian F1 2023 - 4 Day Pass. ensure that we can accurately measure how our website is used. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. Buy and Sell Tickets. Still waiting for my refund 6 months. Sell tickets directly from your Ticketek Account. to then often have to go to their desk at the venue to follow up the issues. It was quite a bit of money, and I'm worried about losing it. Has anyone had any luck getting their money back after complaining to the ACCC? . Our stats show that over 90% of tickets sell within 4 days. Appalling service. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. 20 days ago. tickets you wish to list for sale. Maybe you can give it a try now and hopefully it works for you. OriginalNumber5905 5 mo. If you can buy tickets somewhere else, do it! Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! . Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. I think their website is unclear though so they should fix it, Terrible website. i spent 2 hours online and still didn't manage to secure tickets. Thank you so much for taking the time to comment! Go to "Manage events" in your account. By purchasing a ticket, you agree to be bound by these Terms and Conditions. The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! This email did not offer any assistance in resolving the issues i had. Response then received which simply stated payments processed 10 working days after the event. The last step involves you deciding how you would like to get paid for the ticket. Visit Ticketmasters website or app and search for the selling portal option. If you did not find an answer over there, then you can submit a request through the sites Help Page. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I tried it today and I was able to remove my tickets from listing. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. TEG has today announced the launch of Ticketek Marketplace, an ethical ticket exchange for Australian consumers. If you haven't received your payment within 10 business days, please check with your bank first that there are no pending payments before submitting a request. You could also login to your Ticketek account - Ticketek create an account for every Jun 17, 2019 contributed by Nicole Bowman. Just a thought.) 309. Please note there maybe no replacement for General Admission tickets. The Radiation Pressure Is Given By, I also think they're just swamped with customers. . The answer is simple by using online marketplaces like Ticketmaster and Ticketek. I cant attend the performance I have booked my tickets for. I have now received a final response on 4/5/21 (3 months after my initial enquiry). We've got your back: all you have to worry about is getting to the concert on time. Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. The working of Ticketmaster is similar to any other trusted marketplace. Mar. Mobile app tickets are becoming increasingly popular lately as well. Not user friendly or time friendly . Further details in the disclaimer. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. Ticketek routinely mismanages ticket processing which should be simple. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. I would give it zero rating if I could! A truly digital company, ticketek.com.au is Australia's .
