princess cruises cancellation policy 2022

Learn more about our commitment toCruise Health. 1 Non-insurance feature provided by Princess. And that FCC expires 5/1/23. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. Check "Finding Future Cruise Credits and Deposits" below for details. Why do Florida residents receive cruise discounts. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. CC Help Jenn Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. Travel Insurance Benefits2(Underwritten by Nationwide). Princess Cruises Cancellation Policy: Can I Get a Refund? The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. I am very confused by Princess' decision. On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. Call 1-800-Princess or contact your Travel Advisor. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). I am confused: We are booked om magestic princess jan 29th australia/New Zealand. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? I certainly never noticed any updates. Your benefits just got better and you can still enjoy low prices! If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare , and bought PVP Platinum insurance in June. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. All I want is for it to be moved 5 days until 1/5/23. How does that work?A: PVP is refundable until final payment is due. For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. Edit your princess cruises refund request form online. I really did think that they would be working something out with Australia based on other reports I've read in the news media. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. This means that you have longer to decide if you wish to pay the final balance. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. Cruises with Princess include your food, accommodation, and entertainment. Many tested positive and were put in quarantine cabins for the remainder of the cruise. Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. They have each received any money owed back on their credit cards already, for excursions and specialty dining. Though may other Magestic cruises have been. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. Maybe I will do a land trip if Covid testing is withdrawn. An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. When it comes to Royal Princess, the cancellations impact multiple sailings. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. Future cruise discounts have no cash value and are non-refundable. Keep checking your account on PCL website. Due to the ship being redeployed to the U.S.. These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. Life is unpredictable but you can rely on Princess Vacation Protection. As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. Cancellation of excursions booked onboard must take place before the cutoff date listed in the shore excursion brochure in order to receive a refund. Let's face it, canceling for something like COVID is always a gamble. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. Discovery Princess Cruises from Los Angeles Departing through March 20, 2022 View Details & List of Affected Cruises (PDF) Select Cruises from Australian Ports on the Following Ships: Coral Princess through January 17, 2022 Royal Princess through March 9, 2022 Sapphire Princess through April 8, 2022 I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Free expert cruise tips and news from Cruise Hive! I was refunded all but about $500 to my credit card within a few days. Sign it in a few clicks. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. Enjoy up to 35% off Cruise Fares + 7 Princess Perks Princess Perks include up to $150 onboard spending per person (all four guests in a stateroom), Drink Package, MedallionNet Wi-Fi, Premium Dessert Package, Fitness Package (2 classes), Medallion Wearable shipping, Crew Appreciation + $100 Deposits. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. I was told by my TA that it could take a few weeks for the new FCC to be reinstated, aswell as the FCC we already had from 2020 that we had used towards this cruise. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. Instead, these cruises receive a reduced deposit of 5% of cruise fare and a 3% discount off the cruise fare. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. Posted February 1 . Youll get everything youve paid back, either as a refund or FCC? For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. Thanks very much for the instruction on how to check my Princess account for the FCC. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? Even though some cruise lines have already resolved their staff shortages, for Princess Cruises, the situation has forced the cancellation of 11 voyages. Actually, it states Contact Center, my error. I have flights to Vancouver - return from Hawaii. 42 days or less, or non-appearance. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. Sailing Window: Sailings through September 30, 2022 Product Eligibility: New reservations made through May 31, 2022 Do you have a Princess Cruise Line Future Cruise Credit? We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic.

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