If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. But, I've had it confirmed: it's no longer possible to support the latest requirements of the STV Player on 2011-2014 (D range to H range) models due to technical limitations, and so it's been removed. No help, but made us both laugh cheers for that . After, navigate to the App & games section to install your application again. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). Let us know in the comments below, and, as always, thanks for reading. If the video keeps buffering, first reboot your device. Ive changed batteries, tried the select/ play button. Not consenting or withdrawing consent, may adversely affect certain features and functions. Thanks, mine is doing the same. Is it from the weather??!!! How did you fix this ? Im so frustrated, considering going back to cable instead of streaming. No charge! Thoughts? Can I watch STV when I'm on holiday? If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. I think its an Amazon problem and that isnt a big shock. I have compared it with Roku, and Firestick does not work as well. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. Its a stuck download problem where the firestick update will not load and install because of too many apps on the firestick. Let us know if you liked the post. Yes, if you are still I tried everything abov. Step 1: If your television doesnt show anything other than a blank screen, begin by unplugging your Fire TV Stick, then plugging it back in. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. Ive got a blue screen with no signal despite the correct HDMI input. It started with buffering and now it says network disconnected. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. Copyright 2007-2020 STV. The system is stuck on updating the Firestick and will not let me do anything, with the remote. We have two more in the household and they work fine! Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. 05:55 PM If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. I noticed the difference during that change too. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. It is still working good? Mine is doing the same thing. Enter the following fields; first name, last name, create a password, date of birth, We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. If your Fire Stick isnt loading content or apps as it should, try quickly clearing the streaming sticks cache. Who needs to be held accountable? And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . However, there is a fair bit of overlap when it comes to some of these problems. Step 4: Follow the on-screen prompts to complete the process. I tried changing batterys and unplugging device and still have the same thing. Check your TV's HDMI input. If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. Firestick appears to be stuck in either reboot or update, How long should this take. And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Step 3: Remove the batteries from the remote. Wtf? Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. Try changing them for new batteries to see if this fixes the problem. My fire stick has quit working. It works fine, I only do not understand the battery drain. Looking at all these comments they are all recent. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Waste of money. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. All rights reserved. Clear the Fire Stick cache. This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. Doesnt Amazon have any responsibility responsibility. If you like to stream on your phone or tablet, ITVX Premium lets you download shows to watch offline (on these devices and more, like laptop and PC), a feature not available for free users. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. Hi Craig, I have the same issue as Scott. Help? I tried powering off for several minutes and then start again. Using Googles speed test is a good way to make sure your internet is working properly, and it will tell you whether you have the bandwidth for streaming along with your results. No problem. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? I kind of thought that was the reason because it worked perfectly fine when there was no snow! Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. Step 3: Select an app that's not loading on Fire TV Stick.. . But now what! Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. in, 11-01-2022 13-01-2021 Please assist. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. Same problem. Depending on which of these issues youre having, your most likely fix will change. Ive tried everything as well. I have done everything that everyone else has done to no avail. Same thing! I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. If you turn your Fire Stick on and it sits on the logo loading screen, wait at least 10 minutes to see if the issue resolves itself. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Robin, do you like your new Roku stick? Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. 09:06 AM Two Fire stick lite not one works. New 4k fire stick and it keeps going to the restart screen. Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version? If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. Sometimes a Fire Stick takes a while to load or install updates. checked internet unplugged everything, it is ok with Netflix just TV channels. No. Turned on/off the TV. Didnt help. Even tried deleting apps and clearing cashes. How to Fix It When a Fire Stick Is Not Working. Tried new batteries, pressed select and play, etc. sometimes I watch a show and hen I switch channels i have to reboot. A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. Having an issue too. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. If your network wont connect, ensure that you are entering the correct password. Changed batteries in the remote still nothing. in. Now its saying FireTV with three dots at the bottom of the screen. I dont know what to do anymore. You can get cheaper deals if you sign up for longer than a month but that all . Copyright 1995-2023 All Rights Reserved. when i put my 4k max factory default it goes back to main screen, it wont let me do it. Since the Fire Stick itself does not have any buttons on it, the only way to restart the device if the remote isnt working is to unplug it from its power source and let it restart once its plugged back in. This is making me consider switching to Roku after being with Fire Stick for 5 yrs! Still nothing. Note; If youre already registered for an STV player account, youll be asked to enter Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. Wait 10 minutes. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. There is something wrong with the fire stick, only getting error msg as not connected, however everything else are connected with same wifi no other option getting apart from rebooting it. Then stopped within 30 seconds. * iOS and MacOS devices Finally, the nuclear option. 10:30 AM Its stuck on the updating screen and I factory reset it twice. Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. Product features. Tried all suggestions over 10 times. Thats the only way we can improve. When I was able to get in I removed some apps but still it reset again. You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. Mine same thing. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. Check the Fire Stick remotes batteries. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. We are independently owned and the opinions expressed here are our own. Then bought a new extender and power cord. Loaded just fine. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. me too today! 06-07-2021 Product features. Home page takes forever to load and once it does, the apps wont load after you select them. in, Older Samsung TV. Step 7: Hold the Home button on your remote for 40 seconds, then release. 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) 10:37 AM have noticed that problems have started on over the last 2 days. Were going to look at the seven most common problems that Firestick users experience. 04:30 PM Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. 03:13 PM Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! Step 3: Open the Fire TV app and select an available device . It kept rebooting due to storage issue. I have new batteries and checked the connection in the back. 07:39 PM The Fire TV will automatically pair with the remote. Note: On older first-generation Fire TV Stick remotes, omit holding the Back button. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. My newer firestick is still working fine. Power adapters and surge protectors can affect the stability of media devices such as streaming sticks. Not sure what Fire TV device is right for you? The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. The service provider and seller, no one is responding. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. Treat it like a hard drive. Then I guess that is why mine is not working!! Updated the software version. I have tried resetting, rebooting, etc. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. Cookie Info: To find out how to manage cookies, see our cookie policy. Last time I used the stick, I allowed it to update and it was just fine during that session. Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. Step 3: Open the Fire TV app and select an available device. 07-01-2021 Checking your modem's lights can provide insight into its current internet connection status. If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. Ive done everything and nothing is working. 06:11 PM Everything seemed to be good then all of a sudden it went to blank screen. One tech said this is a common problem , another said it is rare! What to do: Open the STV Player app. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. STV Help and Support. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. Head into the settings of your Fire TV device and open the display and sounds tab. Step 1: Long-press on the FireStick home button and go to Settings. I an only get a flashing screen. However, any affiliate earnings do not affect how we review services. Only had the tv for 6 months. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. Hi@Maz6 yes ,the app is available on a Firestick. Check your Fire Stick cast setup. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Frustrated and really annoyed. If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. How to reset or else. Every time I turn on my TV I have to reboot because my firestick does not connect. So, I turn on whatever in the evening, and remove the batteries. One of your buttons is probably stuck depressed. My Firestick is stuck on the black screen with logo??!!! Thank you for your time. Im having the same issue as of 2023 fire stick is not loading. If you are still unable to fix your device or need a bit of help, we recommend that you reach out to the folks at Amazon for additional support. VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. Then did all of the above nothing worked. Whats the problem, Roku, Tivo all work? Use a direct power source. How do you factory reset the firestick? So obviously the fire stick as a whole is having major issues. Amazon suks. 08:07 PM If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. One, that is within feet of the modem often says cant connect to wifi. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. It really is a great product. Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. Best answer as I tried everything else and this is what worked for me! Step 3: Select Restart to confirm the action. These errors are. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. 11-01-2022 This means youll have to go through the entire Firestick setup process again before using the device. My remote will not change to any other channel. What do I do? To install an Amazon Fire TV Stick, plug the power cable into the power adapter and the Fire Stick, then plug the adapter into an outlet. There does appear to be an update to your TV to version 1374.0. Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. Mine too exactly like yours.have you found an answer yet? Reset the Fire Stick. How do I fix sound delay on my Fire Stick? Worse than being stuck with a boot logo is being stuck with nothing. ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot ) in. Nothing is working. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. You purchased a Fire TV Stick to watch your favorite content, not the logo! You may need to re-pair your app remote with your Fire TV Stick if it is not responding. Only had the tv for 6 months. postcode and select your marketing preference. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . Once you plug it back in, you should see the Fire TV logo as the device boots back up. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Still wont work. Either China or Russia. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Yup, same here. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! On your laptop, mobile or tablet,. Just the Amazon logo. The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. In Tv screen only shows Amazon but not working. Poor fire stick device. Youre the only one who gave any info on how to fix! Other apps do update. If youre not signed in, enter your email address and click Continue. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. 09-01-2021 Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. Here are some of the most common Amazon Fire TV Stick issues and how to fix them. Try updating to this through Home > Settings > Support > Software Update > Update Now. If you're looking for an awesome TV, read on while we guide you through everything you need to know. If you are having this issue we would Look the for the red The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. This email address is currently on file. Step 2: Release the buttons and wait 60 seconds before continuing. does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. It will turn the tv on but wont navigate to do anything else. I have many Fire Sticks but this was the first 4K. I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. It freezes when playing anything from Hulu. Mine worked fine until the first of the year. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Im having a lot of the same issues posted. I get stv player but old version and can't seem to update. If it ceases to function, start by replacing the batteries, as this may solve the issue.
