If you add all your accounts View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We're sorry but you need to use a different order tracker for that reference. In some cases, BT might need a little time to investigate your complaint and find the best course of action. This is just a tiny fraction of the information contained on BT Business' contact page! T&Cs apply. Offer ends 5 March 2023. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. And if you do experience service stops, well provide money-back credit. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * We only collect anonymous data. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. Contact BT for help and support with your BT broadband, TV, home phone or mobile. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Set up and alter your Direct Debits. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. BT business solutions Work faster, smarter, safer, and stay connected with your world. Every single time. Starts with two letters followed by six or seven alphanumeric. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Lessons BT Business Teach Us For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. You can also find the BT opening hours so you dont call when the lines are closed. one. Your order number will look like one of these. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Search The Phone Book from BT to find contact details of businesses across the UK. You can do lots of things without picking up the phone. 0330-123-4567 from a mobile If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. You need your billing account number. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Adjust your speeds to align with your needs: it's internet that grows with you. Download our Service Level Agreement to find out more. Sharing files. BTnet Express From 50Mbps Ideal for smaller businesses Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Mobile costs may vary. Whatever industry youre in, weve got tailored solutions to help your people work smarter. If it's for your home account visit BT for the home. Our purpose is as simple as it is ambitious: we connect for good. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. business You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. Try contacting support if you still can't Discover SME solutions If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. Sorry, something went wrong. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. When people connect, there's no limit to the good they can do. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. Price subject to survey and location. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. This means no annoying lag or delays. Got up to 250 employees? The Phone Book ; The Phone Book Find a Business. Don't worry, if you don't have the details of these accounts you can still track We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. Search The Phone Book from BT to find contact details of businesses across the UK. More information and review your options. Tavis House London WC1H 9NA | 020 7820 6770 . Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We are processing your online Cookies used for marketing and advertising purposes. Starts with VOL followed by three and eleven numbers, Oops. Popular shortcuts Order number Track a fault Report a fault Connect your people and places with smart solutions tailored to your business. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. Get help for all your BT Business products and services. Read more about our network latency here. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. Make sure youre always connected with mobile, broadband, phone systems and more. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Get answers to all your questions here. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. Want to write to us? Make sure you're always connected with mobile, broadband, phone systems and more. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. Sometimes we can identify and fix a fault at the same time. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. BT Business broadband, phone line, email or Cloud Voice services not working properly? The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. Use the contact options below once you have placed your order. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Monday-Friday08:30 - 17:00Free from UK landlines. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. Contact BT Business. Work faster, smarter, safer, and stay connected with your world. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. A business leased line, on the other hand, is a dedicated line just for you. Get TalkTalk today for fast and cheap fibre broadband. We aim to respond to your email within 48 hours - excluding weekends. Compare leased line pricing and find the best fit for your business. That's why we've been named as a leading service provider by Gartner. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Whether you run a small or larger business, we have a BTnet solution for you. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Maybe there's a problem with your order. Its quick, easy and available 24/7. Search The Phone Book from BT to find contact details of businesses across the UK. Search The Phone Book from BT to find contact details of businesses across the UK. Discover solutions that are built for your business, whatever you do. T&Cs apply. You can do lots of things without picking up the phone. It was ten times as fast for half the price. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If you want to track a home order, click the button below. If you're on your computer, you can download WhatsApp for Desktop. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. AGE UK LONDON Business Description. Weve broken down each way you can contact BT so you can choose the best option for you. track your order. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Weve got your order request and will be in touch soon to complete your order. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Try contacting support if you still can't track your order.
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