So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. I tried this for a couple days until I decided to email support. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. You need a connection to download your tickets to the app. We often link to other websites, but we can't be responsible for their content. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. AXS Ticketing & Mobile Delivery. Still don't see your tickets? We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. 4. Instead it shows AXS mobile ID and QR code for it. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. Twice this week my family has tried to transfer tickets from one AXS account to another. UPDATE: received a developer response that pretty much blamed me for their negligence. This update includes performance improvements and bug fixes. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . No. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. Worked last week when I checked. I never heard back! Tap Here" Nothing happens when I Tap Here. Copyright 2023 Apple Inc. All rights reserved. Ordered tickets from stubhub was told they'd be in my Axs Account. LearnMore. TRANSFER TO FRIENDSIts super easy. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. Hi all, just a bit of info in case anyone has a similar issue to me. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. I then had to log into my Facebook account two more times. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. If you have just bought your tickets and aren't seeing them in your account, hang tight! AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! Wondering if they took them off to change dates. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? GetHuman-robtixsa'sJune 2018AXS Tickets{0} . If so, how? Now, put your network on 4G e.g. And that was after the minutes that passed by before I actually set the timer. Official Tickets and Your Source for Live Entertainment | AXS.com I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. Create an account to follow your favorite communities and start taking part in conversations. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. AXSTickets is absolute garbage!!! Im very easily to forget my password. 3. Never use this service again. Really?!!!. then to me it seems something is missing from the transaction. Were you able to fix it? Where are my tickets? I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Tried resetting my password but no email sends to my account. Dope concert. With the AXS app, you can. First of all their customer service is terrible. This is horrible, such a terrible app. How do I create an AXS account? Front row or on the aisle? Continuer sur 950 mtres. Even the emails disappeared. listed the best and took a break. I called the royal albert hall at last minute and they said they can reprint. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. On hold forever while I worked in the kitchen. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Are you having issues? I show up to the event very early, just in case, and no one at the venue said anything. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Getting Started What is AXS Mobile ID? Is it Safe? Then confirm "Reset Network Settings". Can you acces their web page though? AXS App: Selling Tickets Share What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Tap for tickets to see the artists and teams you love. AXSTickets communications are confusing. . Extremely disappointed. avoid getting your tickets via this app at all costs! I have an issue with AXS Tickets too. I will not be using AXSTickets again, its not worth it. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. 1x ticket, 75 face price. Read. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. There was a message saying if I dont see my tickets to verify my email. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Thats not all! I had to get on my phone. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Tickets for Wed 22nd March 2023 at The O2 London. Cheers! I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. I have the confirmation email from AXS so I know I'm using the right email. Create an account before you try to buy tickets for the first time. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. And waited. For more information, see the developers privacy policy. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Slow to respond and when they do it has nothing to do with the issue expressed to them. called the support number and held from 20 minutes to hr and 20 minute. Do the terms of your original ticket purchase permit you to re-sell the tickets? I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. Lets try again., - Unable to sign in after downloading the app. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Have no fear, theres a link in the email where I can view the completed transfer. DON'T DO IT! I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Its all a fan needs, all in one app. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. Been having a major problem with this app since OCT 2021. AXS Tickets does not seem very safe to us. So purchasing through the website and AXSTickets doesnt work - even with all their tips. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. I have the app and have refreshed, but my tickets are not there, please resend. They trully live up to their name and will ax you and slaughter you. Alex P. is a great addition to our team. I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. I had to try get them on chat again and never got to talk to anyone. When I've bought tickets from AXS before they took a few days to show up in my events. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. I can log in to the account on desktop, but not the app. Im going to recommend Red Rocks find another ticket vendor! We dont need an app for everything. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Have had a variety of other problems in the past, particularly with tickets not displaying. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. Can transfer over AXS app. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. Reply from AXS USA. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. The only option is to cancel while the timer runs out. This is for London (October). Second, AXSTickets doesnt have a history of the event. I got to the event, having paid for 10 tickets, and the etickets didnt work. Get started today. NOT RECEIVED MY TICKETS FOR TONIGHT The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! Tbh, it is a great app. Then I heard nothing else from support. I never received my email confirmation for my tickets. What is wrong with the App, if I delete it and reinstall will I lose my tickets? My email was missing a . They wont honor a refund, but the tickets will be good for whenever the show is postponed for. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. Follow the AXS Tickets iOS app troubleshooting guide Here . Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Will NEVER use them again. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. I am so sad and frustrated. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. He never received the email. I am going to an axs event this afternoon. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. Is it Legit? Wondering if they took them off to change dates. How do I get a pre-sale password? This Clears both data and cache. I mean, what for? Theres so much to see. Thanks for the review and enjoy your event! Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. After entering credit card info (correctly) the next button never lights up to proceed to billing address. With the AXS app,. Tickets not showing up in app for event next day. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. So if you find that your tickets have disappeared it seems there's no need to worry. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. Checked my account and it's back in there. I logged into the website and it still said the same thing. Its super easy. AXSTickets is one of the most frustrating things I have ever experienced. I got in touch with AXS and the woman I spoke to assured me that everything's alright. These tickets are non refundable so I am out $200. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. find great events near you, buy 100% official tickets, sell your seats if you I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? 12 hours ago. 15 plus minutes I had a few performances to list so I went to do it. How GetHuman-robtixsa fixed the problem. So basically quit your job if you want to enquire about your ticket. What a stupid, stupid product decision. There is no error indicated but I am unable to complete purchase. Mobile app not able to log in. The end. Pick your exact se Table of Contents: Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. Boooooo Axs. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I logged in and it said I had no purchased tickets and no events. Now, tell me why this is happening. I would give AXSTickets no stars if i could. This telling me time and time again, that I had NO EVENT COMING. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. I will NEVER try to get tickets thru these frauds again. I assume the meet and greet is after. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. Be safe from hackers and unwanted bills. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. So, please do yourself a favour and buy from the venue direct. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. Press question mark to learn the rest of the keyboard shortcuts. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. click "Force Stop". I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And waited. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. Im going fucking hysterical. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. Front row or on the aisle? Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. I cannot log into the main AXS page on the AXS website. I was happy and excited. Update AXS Tickets to the latest version on PlayStore. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. cant go, and more. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Continuer sur 36 kilomtres, Sortir et rejoindre la voie.
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