While this has certainly been a difficult period, it has also been a period of learning and in creating opportunities that werent there for us previous to the pandemic.. Subsequent instalments to Afterpay may be required. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. We appreciate your patience during this time. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. Some of our new health and safety measures include: 80,000 frontline healthcare workers gifted through a $10 million initial donation, 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value, Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11, SATURDAY, APRIL 4 - A Letter to Our Community. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. In reaction to the earnings, one retail analyst said the retailer is firing on all cylinders.. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. By Mar. Over the course of Wongs tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. When typing in this field, a list of search results will appear and be automatically updated as you type. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. The chief executive of popular Canadian clothing chain Aritzia Inc. said the retailer has experienced few supply chain disruptions despite most of its materials coming from the world's most virus-ravaged countries. The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. Your Aritzia. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. (To date, Aritzia boasts ten signature brands ranging in demographic and price point, including TNA, Babaton and Wilfred.). Sorry, no refunds to original form of payment for sale or discounted items. "The minute we closed all of our stores in mid-March, we started planning to reopen. Republication or distribution of this content is E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. More information about coronavirus waivers and flexibilities is available on . "Our goal is to do our part for the global well-being. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. How can I find out if my local store is open? Hey! While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." What if I need to return or exchange something? You are a vital part of our community, now and forever. Well do our best to help. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. The brand declined to comment on this shift in sizing. ), Architectural and interior photography of Aritzia Super World NYC. The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. After 14 days of reopening, we will no longer accept returns or exchanges. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. (Google Maps) Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses . Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. When will I get my order? Sale items marked with a discount of 50% or greater are final sale. Please reference the appropriate carrier website for hours of operation and accessible return drop off locations. For purchases made in store, you can return or exchange your purchases in store only. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. In total, Aritzia has 106 stores, with 38 boutiques in the U.S. and 68 boutiques in Canada. Everything were doing is with input from people throughout the Aritzia team. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. What is the Return & Exchange policy for items ordered on Aritzia.com? Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. We look forward to the day we can open our boutiques to you once again. For more information on Afterpay, please see our Afterpay FAQ. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Audience Relations, CBC P.O. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. Our boutiques are officially reopening. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Steady, now. I write about retail, fashion and beauty. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. With your continued loyalty, weve raised over $4.4 million to support our people and their families. Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Sorry, no refunds to original form of payment for sale or discounted items. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. After 30 days, we will no longer accept returns. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Message and data rates may apply. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. The Canada-based retailer saw outstanding client response to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. How do I ship my product back for a return? I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? This post has been updated from its original form for clarification. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. All Rights Reserved. Should you need anything else, you can always reach us on our live chat or through email at service@aritzia.com. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. The campaign features Canadian models (and mothers) Tasha Tilberg and Janice Alida photographed with their children. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. Updated 2/14/23. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. Wong declined to share any specific benchmark goals for achieving greater BIPOC representation in its corporate structure at this time.