As part of our commitment to quality services, we aim to provide a reliable and quick repair service. Equipment services :: South Tyneside and Sunderland NHS - STSFT <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> View my payslip. We hope to reschedule these eventsat a later date. Housing Disrepair Internal deterioration such as damage to carpet, walls etc. Head of Repairs and Maintenance - Gateshead Council - LinkedIn Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Thank you so much. To register with My Housing Account, select 'my account' at the top of the Council homepage. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Read more about the Housing Capital Investment Programme. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. Call us on 0333 050 8887 to start the process or fill in the form. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. Please take a look at the full job profile via this link, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Get alerts to jobs like this, to your inbox. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. If you experience any difficulties using this service, please email housingenquiries@gateshead.gov.uk. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. Do you want to work with us in helping to create spaces that are great to work and/or live in? The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. 4 0 obj Please continue to be patient, as we are experiencing a high volume of phone calls. If we miss an appointment and we didn't contact you, please contact us. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. Employer Est. Gateshead. endobj However, the contractor will not ask you for any money when they call. 3 0 obj Time to have your say on the future of our leisure service. However it did show that 36% of repairs were fixed when first looked at after being correctly identified. View details of your former and current tenancies including rent statements and repair. Copyright Andy T - 2021. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. Junior Interior Designer, Plater, Shift Manager/Shift Operations Manager, Regional Sales Manager, Customer Service, Administrative Assistant, Customer Service Advisor, Wedding Coordinator, Night Shift, Application Engineer. The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. Some of these jobs need to be inspected before the contractor can start the work. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. Gateshead Council aims to complete the backlog by late March next year. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. endobj We will pay compensation for damage which is our fault or our contractors' fault. %PDF-1.5 East Ham Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. If you are not in when the repair team calls, they will leave a card asking you to make a new appointment. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. You should report any damage to your local housing office. Office 3750 However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Some of these repairs need to be inspected before the repair can be done. Gateshead Council. You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. If so we can help you claim compensation on a NO Win, NO Fee basis. You can also include claims for loss of earnings and care costs if necessary. I have got this complaint, they monitor it and see it through to the end. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Gateshead, England. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. You can also claim compensation for the damage that has been caused during repair work. We encourage our people to think differently, do the right thing and be innovative. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk % Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Council tenants can also be offered evening appointments for repairs from 4:30pm. Complain about council or housing association repairs Wherever possible we will place the order immediately. For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. Background 2. There are no emergency or urgent repairs outstanding at this point in time. Were delighted that you want to come and work with us. "The garages at Leam Lane had already been condemned, and we were working towards . If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. The panel decides which services they review based on various criteria. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. We would not replace all items, only the ones that are required. Council residents in Gateshead waiting nearly a month for house repairs Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. Some work to your home is done as part of a planned maintenance or investment programme. These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. 2 0 obj Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. If they can't show you a card, or you have any other reason to be suspicious, don't let them in. The site has been designed with residents and local groups to ensure it is easy to use. This makes sure that everyone is treated fairly. This is known as the Right to Repair scheme. Top Jobs in Gateshead, England. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. If this is not possible, we will replace with the items we hold in stock. This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. If you continue to miss appointments for repair work you may be charged. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". Information, Advice, Services and Support - Gateshead Local Offer SEND New online repair reporting system launched - Gateshead Council Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair The amount of compensation you receive will depend on the severity of the illness and how long it lasted. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. E6 2JA. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. The team were very helpful and understanding of my dangerous situation. And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. Gateshead council tenants wait almost a month on average for repairs We have guidelines on how long different repairs should take. Youll be paid a competitive salary plus additional allowances where relevant. Well, theres so much on offer and heres just a few of the highlights! [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Repairs update - Housing Team at Gateshead Council | Facebook "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. We will need to look at what has been damaged so please don't throw anything away. Our employees and contractors carrying out work will show you an identity card. Gateshead Council Repairs & Voids Job in Gateshead, England | Glassdoor To access this support or speak to an advisor, contact Business Gateshead today. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We will first make sure that it is our responsibility to do the repair. Damage to private property If any of your private belongings have been ruined whilst repair work was being carried out, then you may claim compensation for these items. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. You have the chance to buy up to 10 additional holidays per year. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. <> <>>> In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Failure to do so could give you grounds to make a council house disrepair claim against them. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. 1 0 obj Weendeavourto keep the site as accurate as possible, however we advise you to check prior to attending any groups, activities or sessions. We are Gateshead Council's Housing Team. Payslips. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? This covers things like outside painting, replacement windows and annual gas servicing. We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access.
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