I then told him that we would be leaving Straight Talk before the weeks done. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. I want to keep the phone just someone lying to me like that is crazy. J.D. HIGH SPEED INTERNET REQUIRED. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. They constantly use data and can slow down the processing speed of your phone. Dont waste you time or money. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Still no service. You will need to perform a separate checkout for the items in your cart. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Where do I start! At Straight Talk, you can buy phones compatible with AT&T's LTE network. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. Your balance information will be displayed on the screen. The didn't know there own settings to get their phones to work. Cell service is strong here. Turn off Bluetooth and GPS when not in use. Please visit our 611611 Page. I'm switching service I don't even want it anymore. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. If you paid for their service in advance, you are entitled to a refund. Billing & Payment. This is a garbage company and should not be able to do business. I would not go through this company again for all of king midas' silver. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Sorry you won't get any! I was forced to accept the free Verizon sim. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. You will need to perform a separate checkout for the items in your cart. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. I was charged double on my daughter phone ***-***-****. We've come across 5 numbers locally that we can't call. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. I do not know if they changed their website or not. Depending on location, powered by 5G or 4G Yes, you can with the Straight Talk Bring Your Own Phone program. There's no kind of help or communication to help at ALL. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. Great help!!! If you need to see tips for WiFi connectivity, click here. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. He just did want to do it. Refill with your credit card right from your device. There is nothing like a good deal. Dial *#06# on your phone to find out what it is. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. The first rep. this morning said he'd call me back on my cell right off. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. They also have a rewards program so you can earn points to get free monthly plans. Transferred my friends number and now both phones are not working! If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. For more information about reviews on ConsumerAffairs.com please visit our For the last few months I have had data problems, connectivity issues, cannot log in to website or app. They refuse to credit my account and are charging me full price for another month without the service I paid for. Other terms and conditions apply. Call (888) 442-5102 to request an unlock. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". WebSearch consumer complaints, reviews and information about straight-talk-.com. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. He hung up. Enjoy reading our tips and recommendations. So I'm out money with no phone or service and thus far no solution offered. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. By account information, we mean phone numbers, account numbers, login details, and more. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Check your balance, refill or manage plans and phones with our 611611 text feature. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Manage Account. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. How Do I Purchase a Plan with Straight Talk? Jan 4th of 2023 lost all coverage and internet. I've been on the phone 4 different tech people. Chat with Support Call Directly Need guided support? While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. I am very angry. But they were so QUICK to take the money out of my account. A link has directed you to this review. 4G LTE or 5G-capable device required. They refuse to refund my money too. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? No international roaming allowed. Get immediate Straight Talk support from HelpOwl.com. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Calling customer support is useless. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. It's now been a day and half. No one knows how to help or even cares. Straight Talk Contact Info. And should that be the case, you might want to cancel. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. I do NOT recommend Straight Talk, since they will not do honor their warranty! After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e See 911 for details. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. Get rewarded with Free Service at Straight Talk Rewards. Help is just text away. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Copyright 1997-2023, Ripoff Report. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. WebStraight Talk offers a variety of plans depending on your needs. Yesterday one of our phones just stopped working (wouldn't turn on). Enter your address to check service availability for your address. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. You'll sit for hours waiting for help. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. Calling Straight Talk back may result in you getting a representative who is able to help you. Nobody can help me. Your System Sucks. I have had nothing but horrible service ever since I've had this horrible carrier. Who's crazy enough to start this website? If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. Some phones on specific plans have hotspot capabilities. Track data How do I cancel my Straight Talk service? I mean extremely rude. Use the charger that came with your phone to avoid battery damage. Access the Wifi Optimizer to help reduce data usage. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. DEVASTATING to my business. Straight Talk is committed to providing our customers the best customer service. I am beyond sick of straight talk!! It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Verification can help ensure real people write reviews about real companies. You can now share news articles on your favorite social media channels. I am a prospective customer of Straight Talk. I can not find a way to contact them if I am not a customer. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. We value your privacy. Please refer to our privacy policy. Straight Talk could never get my phone to activate. Here are 8 tips for writing great reviews. With Android 4.0 and later versions, you can set a mobile data limit reminder. Tried again this afternoon, rep. was very rude and condescending. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. > Change Credit Card or Checking Account. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. People do change cards. Posted by nepaguy001. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. My existing internet was down with no ETA and 3-days to even get a reply. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. The phone is not within the Straight Talk Service Area Map . Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? When I got home to do the setup it said I had no service at my address. Apparently I am not the only one with issues. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. WebAt Straight Talk, customer service is extremely important to us. F this company. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I bought a sim and plan from them at Walmart for $35. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Make sure you check if your phone is compatible by texting "KYOP" to 611611. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. WebWho can I contact if I am having issues with my Phone Service? If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. WebCustomer Service Chat Access Reward Information Download it now! Only for personal use. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Straight Talk is a reliable alternative to major cellphone providers. I had a fraudulent charge on my credit card account from Match.com. I paid 130.00 for 3 months of service with these people. This is the best way to manage and repair your business reputation. > Print Monthly Statement. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. I laughed as I am expected to have two phones when I am dealing with the issues. To use this option, simply visit the Straight Talk official website. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Current items cannot be combined with other purchases. Pre-order items cannot be combined with other purchases. By texting keywords to 611611, you are consenting to receive response messages. Alarms, TTY and other systems may not be compatible. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. Just a Philippine call center that is undertrained and could care less to do their job. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. Have a Straight Talk question? Phone was fine for a month. I can't get pictures in my texts and they are no help after days of taking to them. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. Do not work with this company. It offers four different service plans with different data and storage options. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. Reduce the use of the "Live Wallpapers" (These use processing power and memory). For more specific results for "straight-talk-.com". I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. The worst phone service ever!!!! And you can click here if you want to compare all the contact information we've gathered for Straight Talk. It's the most convenient way to manage your service. on 2/28 at 3:05PM However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. You'll see a list of merchants you've subscribed to. WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Be the first one to find this review helpful. I will be looking for another pre pay service with hopefully much better customer service! Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday.
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